Shipping & Returns

Welcome to our store! These Shipping & Returns ("Terms") apply to your use of our website and the services we offer. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

RETURN AND EXCHANGE POLICY

- Returns and exchanges must be made within 14 days of purchase with the original tags and receipt. Items must be unworn, unwashed, and in their original condition.
- Refunds are issued as store credit only.
- Damaged items must be reported within 24 hours of receipt. If the desired style/size is unavailable, store credit will be issued.
- Final sale items: Jewelry, swimwear, socks, candles, hair accessories, dog items, spa/beauty products, and sale items are not eligible for return or exchange.
- Gift cards expire 6 months from the purchase date.

SHIPPING POLICY

- All purchases are shipped via the United States Postal Service (USPS).
- Processing time is 2-3 business days, not including shipping time.
- Shipping fees are non-refundable, and return shipping costs are the responsibility of the customer.
- Shipping costs are calculated based on the zip code and weight during checkout.

To return or exchange a product, please email orders@adlcouture.com. Customers are responsible for their return shipping costs, which are non-refundable. Returns are processed as store credit.